What is your order processing time?

All orders require 1 to 3 business days (Monday through Friday) to be processed, quality-checked, and securely packaged before shipment. Orders placed over the weekend will begin processing on the following Monday.

How long does shipping and delivery take?

Once your order has been processed and dispatched, standard transit time takes an estimated 5 to 12 business days (Monday through Friday). The total expected timeline from checkout to delivery is 6 to 15 business days.

How can I track my package?

As soon as our fulfillment team ships your package, an automated shipping confirmation email containing a unique tracking number and direct verification link will be sent to your inbox. You can use this to monitor your delivery progress in real-time.

What is your refund and return policy?

We offer a 30-day return window from the date you receive your package. Items must be completely unused, unaltered, and kept inside their original product packaging. For full step-by-step instructions, please check our detailed Refund & Return Policy page.

Where should I send my returns?

Please do not send returns directly to our corporate address. To process a return, reach out to our customer care channel at info@druneco.com to receive an approved Return Merchandise Authorization (RMA) along with the correct logistics facility destination.

What happens if my order arrives damaged or incorrect?

Please inspect your items immediately upon arrival. If something is defective, damaged, or incorrect, contact us within 48 hours of delivery at info@druneco.com with photographs of the issue. We will quickly arrange a free replacement or issue a full refund.

Where is Drune LLC legally registered?

Drune LLC is a registered corporate enterprise in the United States, operating out of our corporate office at 1106 W Ash St, Junction City, KS 66441, with registration number 752168941.